Red icon on the top right, “Sending commands”, does not disappear

  2. Troubleshooting
  3. Red icon on the top right, “Sending commands”, does not disappear

Existing installation

Make sure the computer that has the SOYAL 701Server installed is running, logged in and connected to the Internet.

Check that the 701Server is running. It is usually minimized in the lower right part of the Windows bar.

New Installation

If installation is new and “Sending commands still stays ON showing a number , please try the following:

  • Restart 701 Server in installation – local computer
  • Go in Windows -> Search -> Services and try and find and restart “TimeToWork” Service. If its not running make sure you start it and “Automatic” is chosen.
  • Make sure that the computer’s IP which has 701Server installed is correctly installed and configured inside 701Server settings.
  • Make sure the same settings of IP and port is configured inside client’s installer’s menu
Troubleshooting
can't create a new employee can't delete a new employee can't send a new card Cant send new card Red icon send commands sending commands
May 16, 2022